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Terms & Conditions

Terms & Conditions for ordering Artwork and Design products (commission artwork)

Commission artwork such as paintings, vector illustrations, helmet designs, bike designs, logos etc. are made on a client’s invitation. Products that fall under this category:


If you want to order a commission artwork, you can send an inquiry on the artwork presentation page of your choice or send me and email via contact form with your wishes and demands. Once we determine what the content of the artwork will be, the technique, the form and so on…, I will send you an assessments of costs with terms specific to an artwork in question. After I receive the full payment in advance I will begin to work on your commissioned artwork. During the process I will probably contact you several times to get your feedback if needed. The time in which the artwork will be done varies on artworks itself – the size, the technique etc. You will get an estimate on when it will be finished with the assessment of cost.

Please note that every artwork is different and I do not have a price-list for it but rather a rough estimate of what the certain artwork type costs. Therefore I make an assessment of costs for every artwork separately.


Some commission artwork have set prices, but others don’t. Prices for commission artwork will be set after the customer requirements regarding artwork are negotiated.

Prices for commission artwork do not include VAT, my company is VAT exempt.


I require a full payment in advance to ensure that I get paid for my work (I had some bad experience in the past with customers that just disappear without payment). As soon as the order is paid for, I begin to work. You can pay via PayPal or Direct Bank Transfer.

Direct Bank Transfer data is:
Nina Berlič s.p.
Črna vas 225
1000 Ljubljana
TRR: SI56 0310 6100 0913 609
Bank: SKB banka d.d. Ljubljana; Ajdovščina 4, 1000 Ljubljana, Slovenia


Delivery times vary. As mentioned – the time in which the artwork will be complete varies on several different factors. I will do my best to fulfil your order as soon as possible.

Shipping times depend on your location but it usually takes 2-3 work days inside Slovenia and 5-14 days inside Europe. If you live outside Europe, let me know upon placing order. Shipping costs also depend on the size of artwork.


I do not offer refunds for commissioned artwork because it is made on a client’s invitation and therefore not of interest to anyone else.

Terms & Conditions for Print-On-Demad Orders and Products (apparel and merchandise)

Products that fall under this category are products from categories and sub categories listed below excluding products listed in section Terms & Conditions for all other products:

Payment Options

You can pay for your order with PayPal, Credit Cards (via PayPal) or Direct Bank Transfer.

Direct Bank Transfer data is:
Nina Berlič s.p.
Črna vas 225
1000 Ljubljana
TRR: SI56 0310 6100 0913 609
Bank: SKB banka d.d. Ljubljana; Ajdovščina 4, 1000 Ljubljana, Slovenia


Prices include VAT.


Delivery costs

The delivery costs vary regarding the type of product you are purchasing and will be calculated on the Cart page, before you submit the order.

When will I get my order?

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated to take 6–8 business days. Due to Covid-19 situations some orders may take longer to fulfil.

Where will my order ship from?

I work with an on-demand order fulfillment company with facilities worldwide!

Will I be charged customs for my order?

An additional customs and tax fee can occur on international orders. This fee is not in my control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My order should be here by now, but I still don’t have it. What should I do?

Before getting in touch with me, please help us out by doing the following:

  • Check your shipping confirmation email for any mistakes in the delivery address
  • Ask your local post office if they have your package
  • Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with me via contact form with your order number.

If you did find a mistake in your delivery address, I can send you a replacement order, but shipping will be at your own cost.


How are your products made?

I work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

How do I track my order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop me a line via contact form.

I received a wrong/damaged product, what should I do?

I am so sorry if the product you ordered arrived damaged. To help me resolve this for you quickly, please email me via contact form within a weeks’ time with photos of the damaged product, your order number, and any other details you may have about your order. I’ll get back to you with a resolution as soon as possible!


What’s your return policy?

I don’t offer returns and exchanges because all the print-on-demand products are made specially for you, but if there’s something wrong with your order, please let me know by contacting me via contact form.

Do you offer refunds?

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact me via contact form with photos of wrong/damaged items and I’ll sort that out for you.

Can I exchange an item for a different size/color?

At this time, we don’t offer exchanges because all the print-on-demand products are made specially for you. If you’re unsure which size would fit better, check out the sizing charts—I have one for every item listed on our store, in the product description section.

Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let me know via contact form within a week after receiving your order. Include your order number and photos of the mislabeled item, and I’ll send you a new one, or issue a refund!

Terms & Conditions for all other products

You can find some products on this website that do not fall under print-on-demand or artwork and design terms of services. These products and product categories are:


Delivery times may vary on you location. Usually it takes 2-3 work day to prepare your order and another 2-3 work days for shipping inside Slovenia and 5-14 work days for Europe. Currently shipping outside Europe isn’t possible. If you live outside Europe and wish to place an order, please contact me via contact form.

Delivery costs vary per product therefore the costs will be calculated in the basket.


Returns are possible within 14 days of receiving your order, but the product has to be undamaged, unfolded and in an excellent condition. I do not cover the return postage costs. Please notify me about the return as soon as possible via contact form.

General information on Terms & Conditions

I reserve the right to refuse service to anyone for any reason at any time. Also, I reserve the right to refuse any order you place.

I am not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. I reserve the right to modify the contents of this site at any time, but I have no obligation to update any information on my site. You agree that it is your responsibility to monitor changes to our site.

Prices for my products are subject to change without notice. Prices include VAT where applicable by Slovenian law.

You agree to provide current, complete and accurate purchase and account information for all purchases made at my store.

Certain content, products and services available via my website may include materials from third-parties. I am not responsible for examining or evaluating the content or accuracy and I do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

I are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction.

Occasionally there may be information on my site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, product shipping charges, transit times and availability. I reserve the right to correct any errors (including after you have submitted your order).

I may update the Terms & Conditions from time to time, but I will not specifically notify users about the changes made to the Terms & Conditions on this page.

You are advised to review this Terms & Conditions periodically for any changes. Changes to this Terms & Conditions are effective when they are posted on this page.

If you have any questions about this Terms & Conditions, you can contact me via contact form.

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